In response to the upcoming release of Chrome and Microsoft’s New Edge browser version 81 scheduled for sometime next week, we have released a Hotfix update for v16 Update 4 and prior as well as Update 5 Alpha.

The hotfix is required to be installed on all v16 PBX versions to maintain WebRTC compliance. This Hotfix applies only to call functionality via the 3CX Web Client, Browser Extension and 3CX Live Chat & Talk Plugin with audio/video capability enabled and does not affect 3CX WebMeeting.

Install this Hotfix before your browser updates to the upcoming Chrome version 81 to ensure you are able to make and receive calls via your Web Client or Browser Extension.

How To Upgrade

Click on “Updates” in the Management Console’s Dashboard, select “v16 Update 4Α” / “Update 5 A3” and click on “Download Selected” to install this update on your PBX.
Alternatively, you can get v16 Update 4Α / Update 5A3 for Windows or Linux:

View the change log for this version and give us your feedback via the community forum.