Network & Data Centre Infrastructure

♦ – Guarantees Monitoring of Customer’s hosted configuration and response to monitoring events

Servers & Devices

♦ – Guarantees repair and replacement of hardware components in a customer’s hosted configuration

Security & Patching

♦ – Guarantees the timely application of all relevant security patches to the operating system, supported applications. And related components of hosted configuration

Backup & Restore

♦ – Guarantees backup and restore procedures, delivery guidelines, and response time for a data restoration event

Monitoring & Response

♦ – Guarantees monitoring of customer’s hosted configuration and response to monitoring events.

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