Incident Report for Outage on April 3 2019.

Dear customers,  This report was compiled after detailed interview and investigation with our technical team and software vendor (Virtuozzo.com). Any communication provided prior to this incident report should be disregarded as our team may have provided information that was believed to be accurate at the time of outage but shown Continue Reading

Add Protected Machines to Backup Manager

After you have copied the Backup Manager public key to the Backup Agent, you can add this machine to your Backup Manager.  To add a protected machine, click Protected Machines in the Main Menu to access the Protected Machines page. Then, click the + New Machine button. The New Machine page displays, where you can enter the details Continue Reading